eBay Tips and Tricks: 9 Trust Signals We Use to Win eBay Customers
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eBay asked buyers in countless focus groups this question: “Which factors affect your decision to buy something on eBay?” The answers have changed over time, as you might imagine, but trust was always at the top of the list. In this post, I’m going to share eBay’s findings about how to earn trust, accompanied by our own insights. (more…)
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